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Helping you to look after your family

CLICK HERE to see our website so that you can easily find information about childhood illnesses and what to do. By following the instructions it is also available in Arabic, simplified Chinese, polish and Urdu.


Tips for using the childhood illness information:

· Click on each tab to open the section- an audio reading will start automatically.
· Click on the ‘plain text’ option at the bottom of the screen if the page does not load properly.
· The ‘view pdf’ button will open all sections of the handbook in a continuous word document and can be printed.
· The information can be translated in written format to four languages by clicking the flag icons at the top right of the screen (in order-Arabic, Simplified Chinese, Polish & Urdu).

Welcome to The Family Medical Centre, Nottingham

Next PPG meeting will be on Wednesday May 28th at 2pm.

Opening Times:
Monday to Friday 8.30am - 6.30pm.
Saturday 8.30am - 12.30pm routine appointments only.
(Unfortunately at present we are unable to offer any other reception service on a Saturday morning; this includes telephones calls or repeat prescription requests.)

Out of Hours Emergencies:
Please ring 0115 9504068. Your call will be transferred or you will be advised what to do next.

Topical Issues and Latest News:

ONLINE SERVICES AT THE FAMILY MEDICAL CENTRE
SystmOnline helps you to manage your appointments and repeat medication over the internet.

Initially it is only possible to book routine GP appointments but it will soon be rolled out for all appointments. All you need to do is speak to the practice staff to get your username and password. Then you can start using the service.

Booking your next appointment online is easy. You can do it at any time without waiting for the surgery phone lines to open. Whether it is the middle of the night, your lunch break or even if you are away on holiday.

Forgotten when you appointment is? Need to cancel your appointment?
It is easy. Log on to systmOnline see the link on the right of home page. You can check the time, change the appointments or cancel it if it is no longer needed.

Managing your medication online
You have been able to request your medication on line for a number of years but with this new system (the old one will still be available until everyone has had time to register with the new one) it is much easier as you are provided with a list of your repeat medications to tick rather than having to type in all the details. You just log on , you can use the link from the home page put in your user name and password and then select what you need.

Need to change your details?
You can log on to sytmonline and change or update your address, telephone number or email address. You can also consent to receiving SMS messages.

Registration online
If you are a new patient you can register your details so that the first time you visit the practice they will already be recorded. All you will need to do is click on the “register at this practice” button on the home page and fill in the simple form then click submit. We will contact you to arrange a new patient check.

Security
The system has been tested using standards set out by NHS connecting for health. All personal information used by systmOnline is secure and protected. It is only available to staff at the practice who have the appropriate security controls- those managing appointments, repeat medications or registration.

More about our new online service, SystmOnline >

CARE DATA - Important changes to your Medical Records
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.
It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.
Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or download the opt out form below, complete it and return it to the practice.
We need to make sure that you know this is happening and the choices you have. Information can also be found at http://www.patient.co.uk/health/caredata-sharing-your-information.
 
Patient Information Leaflet FAQs Care.Data Opt-out Form

FEEDBACK - We are always looking for ways to improve our service. We'd therefore welcome any feedback on either the website or the practice in general (good or bad). Please use our feedback form, it would be great to hear from you!  


 

 
 Patient Participation Group
Patient Participation Group
Read our Patient Participation
Report »
 

ONLINE SERVICES


Order a repeat prescription via our secure form


Order a repeat prescription, book an appointment or register with the practice via SystmOnline

 

CLICK HERE to update your health records via our secure form

 
 Quit smoking advice
Need help to quit?
Visit NHS Smoke Free website
 
 Latest Practice News
Latest Practice News
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Information on this website is for registered patients only and should not be used as a substitute for seeking advice from a GP.